Privacy Policy
Effective Date: 8/28/25
Imperial Pain Specialists (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you may provide while using our website at https://imperialpainspecialists.com/ (“Site”). This Privacy Policy outlines how we collect, use, and protect your information.
By using this Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide Voluntarily
We collect personal information when you voluntarily submit it through our Contact Us form, which includes:
Name
Email address
Phone number (optional)
This information is used solely to respond to inquiries and communicate with individuals who have reached out to us.
b. External Patient Application Form
Our website provides a link to a patient application, which is hosted externally using Microsoft Forms. Any data submitted through that form is governed by Microsoft’s privacy policies and not directly collected or stored by this website.
c. Automatically Collected Information (Tracking Data)
Like many websites, we may collect certain non-personally identifiable information automatically through tools such as cookies, analytics software, or server logs. This may include:
Browser type
Device type
IP address
Pages visited
Time and date of visits
Referring website
This data is used only to improve website performance and user experience. We do not intentionally collect personally identifiable information through tracking technologies without your explicit consent.
2. How We Use Your Information
Any information collected may be used to:
Respond to inquiries or messages submitted through our contact form
Improve the performance, content, and layout of our website
Monitor website traffic and usage trends
We do not sell, rent, or share your personal information with third parties unless:
You have given us explicit permission
It is required by law or legal process
It is necessary to protect our rights, property, or safety
3. Third-Party Tools and Links
This website may contain links to third-party websites or tools, such as the external Microsoft Forms application. We are not responsible for the content or privacy practices of those third-party services. We encourage you to review their privacy policies when using those platforms.
4. Data Security
We take reasonable steps to protect the personal information you provide through this website. However, no internet transmission or electronic storage system is 100% secure. Therefore, we cannot guarantee absolute security.
5. Children's Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information to us, please contact us so we can take appropriate action.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Site following any changes indicates your acceptance of the revised policy.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Imperial Pain Specialists
411 Princeton Rd Suite 101 Johnson City, TN 37601
Phone: (423)461-0021
Email: imperialjohnsoncity@gmail.com